1. Agreement overview
By accessing https://www.veymedia.com or collaborating with Vey Media, you confirm that you have read, understood and agree to these Terms & Conditions. If you enter into a separate services agreement with us, that agreement takes precedence where conflicts arise.
2. Services and proposals
All proposals, statements of work and retainers outline the scope, deliverables, timelines and commercial terms specific to your engagement. Unless otherwise stated, proposals are valid for 30 days and may be updated to reflect material changes in strategy, assets or required compliance.
- We reserve the right to adjust timelines if dependencies, approvals or content are delayed.
- Any out-of-scope requests will be reviewed and, if approved, priced separately before work begins.
- Third-party costs (media spend, software, production) are invoiced at cost plus any agreed management fee.
3. Your responsibilities
To deliver effective campaigns, we rely on timely access to accurate information, point-of-contact availability and prompt feedback. You are responsible for ensuring all materials provided comply with relevant legislation, regulatory guidance and internal policies.
- Provide single points of contact for approvals, operational updates and compliance sign-off.
- Flag regulatory or reputational considerations that could impact messaging or campaign design.
- Maintain appropriate insurance and licenses required to offer your services or products in your territories.
4. Confidentiality and data
We treat all non-public information shared with Vey Media as confidential and will only use it to deliver the agreed services. Both parties agree to implement reasonable safeguards to protect personal data in line with UK GDPR and other applicable privacy regulations. Additional confidentiality provisions can be documented in a mutual NDA upon request.
5. Payment and termination
Invoices are payable within the timeline stated on each agreement. Late payments may pause work until the outstanding balance is settled. Either party may terminate the engagement with 30 days' written notice unless a different notice period is defined in your contract. Fees for work completed or booked prior to termination remain payable.
6. Liability and warranties
Vey Media delivers services with professional care and diligence, but we do not guarantee specific commercial outcomes. Except for liability that cannot be excluded by law, Vey Media is not liable for indirect, consequential or incidental losses. Each party's total liability is limited to the amount paid under the relevant engagement in the preceding six months.
7. Governing law
These terms are governed by the laws of England and Wales. If a dispute arises, both parties agree to first seek resolution through good-faith discussions before pursuing legal remedies. The courts of England and Wales have exclusive jurisdiction.
8. Contact
Questions regarding these terms can be directed to drew@veymedia.com or by post to Cornelius House, 178-180 Church Road, Hove, East Sussex, BN3 2DJ.